1. About these Terms
These Terms of Service govern your access to and use of Nari Labs’ websites, applications, APIs, text-to-speech tools, voice features, and related services (the “Services”). By creating an account or using the Services, you agree to these Terms.
“Nari Labs,” “we,” and “us” refer to Nari Labs, Inc. (United States), with a mailing address at 300 Creek View Road, Suite 209, Newark, Delaware 19711, United States. If you use the Services for an organization, you represent that you are authorized to accept these Terms for that organization. A separately signed agreement controls over these Terms to the extent of a conflict. Purchase-order terms do not modify our agreement unless we expressly accept them in writing.
2. Accounts and access
- You must provide accurate account information and keep your credentials secure.
- Access may require an account review or onboarding call. We may approve, decline, limit, or revoke access where reasonably necessary to protect the Services or others.
- You are responsible for your authorized users, the security of your credentials, and use of the Services through your account, except to the extent caused by our breach of applicable obligations. Notify us promptly if you suspect unauthorized use. You are responsible for your applications and their end users, including providing legally required notices and obtaining all required consents.
3. Acceptable use
You may use the Services only in compliance with applicable law and these Terms. You must not use the Services to:
- impersonate another person without clear authorization or deceive anyone about the source or authenticity of generated audio;
- commit fraud, extortion, harassment, defamation, identity theft, or other harmful or unlawful conduct;
- clone, imitate, or process a person’s voice without all rights, permissions, and consents required by law;
- create deceptive political, financial, medical, emergency, or authentication content;
- infringe privacy, publicity, copyright, trademark, or other rights;
- probe, disrupt, reverse engineer, overload, or bypass safeguards, rate limits, access controls, or usage restrictions; or
- resell account access or API keys, or sublicense the Services as a standalone service, unless we have agreed in writing. You may integrate the Services into your own applications subject to these Terms.
4. Your content and generated output
You retain your rights in text, audio, voice samples, and other material you submit (“Input”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, transmit, and analyze Input, and to permit our service providers to do so on our behalf, to deliver requested output, operate and maintain the Services, diagnose errors, provide support, evaluate performance, prevent abuse, comply with law, and perform other processing expressly agreed with you. This license is limited to these purposes, the Privacy Policy, applicable law, and any controlling written agreement. Subject to the Privacy Policy, applicable law, required notices and consents, and any controlling written agreement, this license also covers de-identifying Input and generated output and using the de-identified content for research, model training, fine-tuning, evaluation, and improvement of our models and Services. These permissions do not override restrictions that applied when content was collected or rights that cannot lawfully be waived.
Subject to applicable law and third-party rights, you may use generated audio (“Output”) for your permitted purposes. You are responsible for reviewing Output and ensuring that your Input and use of Output are lawful, accurate where necessary, and appropriately disclosed as synthetic.
Machine-generated Output may be inaccurate, similar to content produced for other users, or unsuitable for a particular purpose. We do not guarantee uniqueness, accuracy, ownership eligibility, or freedom from third-party claims. You must independently evaluate Output before publication or deployment. The Services are not designed for emergency response, medical diagnosis, or other uses where a failure could cause death or serious injury without appropriate independent safeguards.
5. Free access and future paid services
Our public API offering is currently provided without payment during the free public beta. Free access is subject to usage limits, available capacity, and these Terms. We may change limits, restrict access, or end the free beta. Free access does not create an entitlement to continued free service or to any particular level of support. Before introducing paid usage, we will disclose applicable prices and payment terms and obtain the required authorization. We will not retroactively charge for usage provided as free. Any separately signed enterprise agreement governs services provided under that agreement.
6. Service changes and availability
The Services may change, experience interruptions, or include beta features. We may modify models, limits, pricing, or features and will provide notice when reasonably required. We do not promise that the Services will always be available, error-free, or compatible with every use case. Free, trial, and beta access is best effort, subject to capacity and abuse limits, and may be limited or discontinued without a commitment to future availability. No uptime, latency, support, or service-credit obligation applies unless expressly included in a signed agreement. Published benchmarks are illustrative measurements, not a warranty of your results. We will obtain any authorization required before converting free access into paid usage.
7. Suspension and termination
You may stop using the Services at any time. We may suspend or terminate access if you breach these Terms, create risk or legal exposure, fail to pay, or use the Services in a way that could harm people, Nari Labs, or third parties. Where practicable, we will provide notice and an opportunity to address a breach; immediate action may be necessary for security, unlawful conduct, or material risk. You remain responsible for charges validly incurred before termination. Maintain independent backups; access to stored content may cease on termination, subject to applicable law and any signed agreement. Provisions that by their nature should survive termination will survive.
8. Disclaimers and liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARI LABS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL, OR BUSINESS. OUR AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE FIRST EVENT GIVING RISE TO THE CLAIM. These limitations apply in aggregate across related claims and legal theories to the extent permitted by law. They do not exclude liability for fraud, willful misconduct, or other liability that cannot lawfully be excluded or limited. Mandatory consumer rights remain unaffected.
9. Intellectual property and third-party services
We and our licensors retain all rights in the Services, software, infrastructure, designs, and underlying technology. No rights are granted except those expressly stated. If you voluntarily provide feedback, you permit us to use it without restriction or compensation, excluding your confidential information and personal information.
Third-party models, software, and services may be governed by separate licenses and terms. These Terms do not override rights granted under an applicable open-source license. You are responsible for complying with applicable third-party conditions disclosed for your use.
10. Business customer indemnity
If you use the Services in a business capacity, you will defend and indemnify Nari Labs and its officers, directors, and employees against third-party claims and resulting damages, settlements, and reasonable legal costs arising from your Input, your unlawful use of Output, your material breach of these Terms, or your applications or end-user conduct. This obligation does not apply to the extent a claim results from our breach, negligence, or willful misconduct.
We will provide prompt notice and reasonable cooperation, at your expense. You may control the defense with qualified counsel; no settlement may impose an admission, non-monetary obligation, or unreimbursed liability on us without our written consent, not to be unreasonably withheld. We may participate through our own counsel at our own expense.
11. Governing law and disputes
[GOVERNING LAW, VENUE, AND ANY ARBITRATION OR INFORMAL DISPUTE PROCESS — TO CONFIRM]. Nothing in these Terms limits rights that cannot legally be waived.
12. Changes and contact
We may update these Terms and will post the revised date. If a change materially affects your rights, we will provide reasonable notice. Changes apply prospectively. Continued use after the effective date means you accept the updated Terms where legally permitted; we will seek renewed acceptance where required.
Questions about these Terms: founders@narilabs.com.
13. General terms
Neither party is responsible for delays caused by events beyond its reasonable control, except payment obligations already due. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue to apply. Failure to enforce a provision is not a waiver.
You may not assign this agreement without our written consent. We may assign it in connection with a merger, reorganization, or sale of the relevant business, subject to applicable law and without reducing mandatory user rights. These Terms and applicable signed agreements constitute the agreement concerning the Services.